Effective Date: June 1, 2025
Bear Clan Patrol is committed to protecting the privacy and personal information of everyone who interacts with us — in person and online. This policy explains how we collect, use, store, and protect the information shared through our website and contact forms.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and any details voluntarily submitted through our contact or donation forms.
- Usage Data: Information about how visitors use our site, such as pages visited, time spent, and browser type. This helps us improve site performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and messages submitted through our contact form
- Process donations and send tax receipts (when applicable)
- Share updates or alerts if you opt in to receive them
- Improve our website and services
We will never sell, rent, or trade your personal information to third parties.
3. Donation Information
Bear Clan Patrol is a Registered Charity. When you make a donation, your payment details are processed securely by our third-party payment provider. We only receive the information needed to issue tax receipts and provide donor support.
4. Sharing Information
We may share your information in the following limited circumstances:
- With trusted service providers who help us operate the website (e.g., form hosting, email delivery), under strict confidentiality agreements
- If required by law or legal process
- To protect the safety of individuals or the community, in urgent cases
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask for corrections or updates to your information
- Withdraw your consent for us to use your information (where applicable)
To make any of these requests, please contact us using the details below.
6. Data Security
We take data protection seriously and use appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse.
However, no online system is 100% secure, and we encourage users to take care when sharing personal details online.
7. Third-Party Links
Our website may include links to trusted partner organizations and external sites. We are not responsible for the privacy practices of those third-party websites. We encourage you to read their privacy policies when visiting them.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. When we do, the revised version will be posted here with the effective date at the top.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please reach out to us:
Bear Clan Patrol